Terms of Delivery and Payment

1. GENERAL

The goods are delivered to the delivery address specified by the customer. Goods which the Seller holds in stock will be shipped within 3 work days from the date of the order. Should the Seller not have the goods ordered in stock, the estimated delivery time will be indicated in the online shop.

2. DELIVERY

I deliver goods to the following countries (please observe the information about the individual countries provided below):

AE United Arab Emirates
AT Austria
BA Bosnia-Herzegovina
BE Belgium
BG Bulgaria
CA Canada
CH Switzerland
CN China
CS Serbia and Montenegro
CZ Czech Republic
DE Germany
DK Denmark
EE Estonia
ES Spain
FI Finland
FR France
GR Greece
HK Hong Kong
HU Hungary
IE Republic of Ireland
IL Israel
IS Iceland
IT Italy
JP Japan
KR South Korea
LI Liechtenstein
LT Lithuania
LU Luxembourg
LV Latvia
MC Monaco
MK Macedonia
MT Malta
NL The Netherlands
NO Norway
PL Poland
PT Portugal
RO Romania
SA Saudi Arabia
SE Sweden
SG Singapore
SI Slovenia
SK Slovakia
TR Turkey
UA Ukraine
UK United Kingdom
US United States of America

 

Germany

Orders placed via my online shop will be delivered at the shipping charges specified in the online shop.
You can choose between normal and express delivery.
For international deliveries, the actual shipping costs incurred will be charged.

All prices include the German statutory value added tax of 19%.

You can also pick up the goods ordered at our warehouse in Meckenheim. To do so, choose Pick-up ex works as shipping method when ordering. In this case, no shipping costs will be charged. Simply arrange a date and time and pick up the goods ordered in Lingenfeld.

 

USA, Canada:

Orders placed via my online shop will be delivered at the shipping charges specified in the online shop.
You can choose between normal and express delivery.
All prices include the German statutory value added tax of 19%.
In these countries, the method of payment “SOFORT” transfer (instant transfer by third-party payment provider “SOFORT”) cannot be used.

Austria, Switzerland, Belgium, United Kingdom, The Netherlands, Italy, Poland, Hungary, France, Spain:
Orders placed via my online shop will be delivered at the shipping charges specified in the online shop.
You can choose between normal and express delivery.
All prices include the German statutory value added tax of 19%.
In these countries, the method of payment “SOFORT” transfer can be used.

 

Countries not specified

Please contact me and ask for delivery to other countries.
All prices include the German statutory value added tax of 19%.
In these countries, the method of payment “SOFORT” transfer (instant transfer by third-party payment provider “SOFORT”) cannot be used.

 

3. PAYMENT

Payment of the purchase price is due upon the delivery of the goods and/or the provision of the service ordered.

I accept the methods of payment stated below. Payment will be effected via a secure connection and my payment service providers:

AmazonPayments
Use your Amazon log-in data to place your order via the address data and banking details stored there and conveniently pay for your order via your Amazon account.

Once your order is received by my system, you will get an automatically generated email containing detailed information about your online order. You order will then be processed within 3 working days and shipped by DHL. When the goods have been dispatched, you will receive an advice of shipment containing information about the estimated time of delivery. Your invoice will be attached to this email and a copy of the invoice will be enclosed with the delivery.

 

PayPal

Conveniently pay for your order via your PayPal account.

Once your order is received by my system, you will get an automatically generated email containing detailed information about your online order. You order will then be processed within 3 working days and shipped by DHL. When the goods have been dispatched, you will receive an advice of shipment containing information about the estimated time of delivery. Your invoice will be attached to this email and a copy of the invoice will be enclosed with the delivery.

 

Advance bank transfer

Transfer the full invoiced amount, stating the order number on your order confirmation (reason for transfer) to the account indicated on your order confirmation.
After receipt of your payment, your order will be processed within 3 working days.

 

Instant transfer bei thord-party payment provider SOFORT

Payment by “SOFORT” transfer (instant transfer by third-party payment provider “SOFORT”) can be made in the following countries:
Germany, Austria, Switzerland, Belgium, United Kingdom, The Netherlands, Italy, Poland, Hungary, France, Spain

Once your order is received by my system, you will get an automatically generated email containing detailed information about your online order. You order will then be processed within 3 working days and shipped by DHL. When the goods have been dispatched, you will receive an advice of shipment containing information about the estimated time of delivery. Your invoice will be attached to this email and a copy of the invoice will be enclosed with the delivery.